Cookies

Cookies are files saved on your phone, tablet, or computer when you visit a website.

We use cookies to:

  • remember what messages you have been shown so we do not show them again
  • understand how you use this service so we can update and improve it
  • temporarily store information you enter so you can use the service
The cookies we use do not identify you.

Analytics cookies (optional)

With your permission, we use Google Analytics to collect information about how you use this service. This helps us check the service is meeting your needs and make improvements.

Google Analytics stores information about:

  • how you got to the site
  • pages you visit and how long you spend on them
  • what you click on

No personal details are stored with this information, so you cannot be identified.

We do not allow Google to share or store our analytics data.

We also use Dynatrace to monitor the health of our service. Dynatrace captures data on the infrastructure of our service to help us diagnose problems and keep our systems running.

Name Purpose Expires
_ga Counts how many users visit our service by tracking if you have visited before and which pages you visit 2 years
_gat Counts how many users visit our service by tracking if you have visited before and which pages you visit 1 minute
_gat_* Counts how many users visit our service by tracking if you have visited before and which pages you visit 1 minute
_gid Counts how many users visit our service by tracking if you have visited before and which pages you visit 1 day
dtCookie Helps us monitor our service and deliver a better experience When you close your browser
dtLatC Helps us monitor our service and deliver a better experience When you close your browser
dtPC Helps us monitor our service and deliver a better experience When you close your browser
dtSa Helps us monitor our service and deliver a better experience When you close your browser
rxVisitor Helps us monitor our service and deliver a better experience 2 years or when you close your browser (depending on the system)
rxvt Helps us monitor our service and deliver a better experience When you close your browser

Essential cookies

Essential cookies keep your information secure while you use this service and help us stay in line with data protection laws. We do not need to ask permission to use them.

Name Purpose Expires
cookies_policy Saves your cookie consent settings When you close your browser
cookies_preferences_set Lets us know you have saved your cookie consent settings When you close your browser
AUTH_SESSION_ID_LEGACY Stores a session ID and temporarily stores the data you enter, so you can sign in to our service When you close your browser
AUTH_SESSION_ID Stores a session ID and temporarily stores the data you enter, so you can sign in to our service When you close your browser
KC_RESTART Stores data that allows you to sign in to our service more easily When you close your browser
KEYCLOAK_SESSION_LEGACY Stores a session ID to identify you across our service 36 hours after issue
KEYCLOAK_SESSION Stores a session ID to identify you across our service 36 hours after issue
KEYCLOAK_IDENTITY_LEGACY Stores a session ID to identify you across our service When you close your browser
KEYCLOAK_IDENTITY Stores a session ID to identify you across our service When you close your browser
form-session Identifies your browser When you close your browser
SESSION Identifies your browser When you close your browser
QueueITAccepted-* Helps us manage access to our service during periods of high traffic 1 day
CSRF-TOKEN Protects you from fraudulent websites When you close your browser
X-CSRF-TOKEN Protects you from fraudulent websites When you close your browser